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Who We Are...

We’re Marsha and Donna, sisters and one-sixth-scale (12") fashion doll enthusiasts/collectors. We've been having fun with fashion dolls for several years and are now offering some of our creations/finds for others to enjoy! Visit our FDF Dolls newsletter page and browse past issues to find out more. We enjoy sharing ideas and pictures of everything related to fashion dolls. Check out the unique doll finds we've posted on our FDF Dolls Pinterest boards.

Contact Us...

If you have questions, please check our FAQs page here or email us if you don’t find the answers you're looking for. We enjoy hearing from those who love dolls and like to play! We plan to add enhancements to our website to include a gallery of customer and doll enthusiast pictures, grouped in themed albums. We also plan to offer fun 'tag challenges' to encourage creative doll endeavors and photography. Watch for it coming soon! If you'd like to show your doll pictures on our website gallery, please email us and include your pictures as attachments. We'll review all submissions before posting to ensure pictures are appropriately formatted and content is suitable for general viewership. If you want your content removed from our site, drop us a line and let us know. Our email address is...

Admin@FDFdolls.com

What We Sell...

We have several different marketing channels, and the domain names listed below will all lead here:

• SixthScaleDollStuff.com
• FashionDollFanatic.com
• FDFDolls.com

We have a large inventory of new (boxed) and pre-owned dolls, action figures, clothing, and accessories in many brands and types, including one-of-a-kind customized items and creations handcrafted from original designs. Our goal is to offer quality items at reasonable prices to serve your fashion doll and action figure needs. Occasionally we offer items on Ebay and crafting outlets like Etsy and Ravelry, but encourage our valued friends and customers to purchase directly through our website to help keep our costs down so we can integrate the savings in our standard pricing. We offer bundled items and grouped collections to make shopping choices easy, with accessory items automatically discounted 5% off the standalone price when purchased as bundled.

We're continually adding more items for sale, so check our website often or subcribe to our email newsletter to be notified of new additions. CLICK HERE to subscribe. Our infrequent (no more than monthly) newsletters are short, sweet, and easy to unsubscribe at any time.

Our Privacy Policy...

We respect your privacy and retain your name, address, and email information only to conduct business to complete current transactions with you. We will not contact you except to provide necessary support to complete transactions initiated by you. We will not use your information for any purpose except to conduct transactions with you and will not share your information with anyone else. Additionally, we use Paypal to handle all sales transactions securely without ever seeing or storing your credit card information. You do not need a Paypal account to use your credit card at our site.

If you sign up for our newsletter, we will email you no more frequently than monthly to inform you of new and sale items, as well as other pertinent news regarding our site. If you indicate you want to be contacted more frequently, we will provide you with sales updates according to your wishes as our schedule allows. You may unsubscribe from our newsletter at any time.

This is our privacy pledge to you.

Sales Terms...

Currently we only accept orders from and ship to buyers in USA and Canada.

PAYMENT: We accept credit card payments through PAYPAL payment portal. A Paypal account is not required to pay for your order using a credit card. Credit card information is processed by Paypal, and we do not see or collect financial information except to know that a payment has been made through Paypal to confirm and ship your order. The process is secure, as indicated by our website 'https' designation.

SHIPPING: We use United States Postal Service as our carrier. All shipments include delivery tracking/confirmation service. Shipping rate depends on weight, destination, and USPS regulations. Shipping cost includes weight of extra packaging materials for fragile items and extra insurance on orders totaling more than $50.00. We reuse shipping materials when practical and will ship to the address entered at time of purchase.

ITEM DESCRIPTION/CONDITION: We do our best to accurately describe each item we offer for sale but are hobbyist collectors, not experts. If you have questions about an item, email us and allow 24 hours for a response.
Items in unused/unopened condition will be listed as ‘new’ or ‘never removed from box’ even when the items may be several years old from original date of manufacturer issue. We will note significant package defects. Items restyled, refurbished, customized, or modified in any significant manner from stock factory condition may have structural alterations, surface finish changes, or other non-factory attributes. Unless otherwise noted, such items will be in good usable condition with no obvious flaws we think would detract from the item's desirability or functionality.
We occasionally sell non-sixth-scale items and surplus damaged items for parts to other customizers and will identify item defects. Please note we are not authorized manufacturer retailers/distributors and cannot honor any warranties or guarantees.

REFUNDS: We strive for 100% buyer satisfaction. If you receive something you are not happy with, please contact us as soon as possible after receipt so we can work out an agreeable solution. While we understand there may be special instances where a purchase may require replacement or return and refund, our general approach is to consider all sales final and offer all items ‘as is,’ as described and pictured.
Not as described. In the event you receive items that are not in the condition described at time of sale, or are not the items you ordered, we will ship correct replacements if available or refund original purchase price plus original shipping cost. All not-as-described items must be return in same condition when sold in order to receive replacement/refund. Please email us for return shipping instructions before returning any items.
Shipping damage/loss. Refunds for items damaged or lost during shipping must be negotiated with USPS and will be refunded only after a due-diligence investigation. Please keep original packing materials as part of proof of shipping damage. Photos of damaged items and packaging may be required. Please email us if you need assistance negotiating shipping-damage refunds.
No-fault refund. In the event you change your mind about an item and want to return it for a refund, it must be in the same saleable condition as it was shipped. In this instance, we’ll refund your original purchase price but not your original shipping cost or return shipping cost. Purchase-price refunds will be issued only after items to be refunded have been returned to us undamaged. Please email us for return shipping instructions before returning any items.

Thanks for looking and check back soon for more new listings. We welcome your business and want you to have a pleasant buying experience!